At CultureFirst Home Health Services LLC, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, protect, and manage your data, especially in the context of our website and services. By using our services, you agree to the practices outlined in this policy.

1. Who We Are

Our website address is: https://cfhservices.org. This policy applies to all personal information collected by CultureFirst Home Health Services LLC through our website and services.

2. Data Collection

We collect personal information that you provide directly, such as:

• Contact details (name, email, phone number, mailing address).
• Health-related information for home health services.
• Payment information.
• Communication and interaction data from emails or phone calls.

We also automatically collect data such as:

• Browser information, IP addresses, and cookies for site functionality and analytics.

If visitors leave comments on the site, we collect the data provided in the comment form, as well as the visitor’s IP address and browser user agent to help with spam detection. An anonymized string from your email (a hash) may be provided to the Gravatar service to check if you are using it. Gravatar’s privacy policy can be found here. After comment approval, your profile picture is visible in the context of your comment.

3. Data Usage

We use personal data for the following purposes:

• To deliver home health services.
• For appointment scheduling and communication.
• For billing and payment processing.
• For internal research to improve service quality.
• To send you marketing communications with your consent.

SMS Consent: If you provide your phone number, you consent to receive SMS communications related to our services. We do not share phone numbers with third parties for marketing purposes.

4. Data Protection

We have implemented strict security measures to protect your personal information, including:

• Encryption of sensitive data.
• Access control for authorized personnel only.
• Regular security audits.
• Compliance with HIPAA regulations for health-related data.

5. Media

If you upload images to our website, avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the site may download and extract location data from these images.

6. Cookies

We use cookies to enhance your experience on our website. If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.

When you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. After logging in, cookies are set to save login information and screen preferences. Login cookies last for two days, while screen options cookies last for a year. If you select “Remember Me,” your login persists for two weeks.

7. Embedded Content

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor has visited the other website, which may collect data about you, use cookies, and track your interaction with their content.

8. Who We Share Your Data With

We do not share your personal information with third parties for marketing purposes. However, we may share data with:

• Service providers assisting with our operations, such as payment processors.
• Legal authorities if required to comply with laws.

If you request a password reset, your IP address will be included in the reset email.

9. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments. For users who register on our site, we store the personal information provided in their user profile. Users can edit or delete their personal information (except usernames). Website administrators can also edit or delete this information.

10. User Rights

You have rights regarding your personal data, including:

• Access: Request a copy of your data.
• Correction: Request corrections to inaccurate data.
• Deletion: Request deletion of your data, where applicable.
• Export: Request an exported file of your personal data.
• Objection: Object to certain data processing activities.

To exercise these rights, please contact us using the details below.

11. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Other than necessary sharing for service delivery, your data is not sent to third parties without your consent.

12. Contact Information

If you have any questions about this policy or how we handle your personal information, please contact us at:

Email: [email protected]
Phone: +1 678-369-0975
Mailing Address: 1350 Scenic Highway S Suite 266 Snellville, GA 30078

13. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated through email or website notices.

14. Accessibility

This Privacy Policy is available on our website. If you need assistance accessing the policy or require it in an alternative format, please contact us for support.